Guides for exam photo and signature uploads
Short, practical answers to the problems that stop a form at the upload step.
Why Exam Photos Get Rejected: 9 Reasons and Fixes
A rejection comes from the file (outside the KB range, the wrong pixel size, not a JPG) or from the photo itself (background, face size, glasses, date). Here is each reason and its fix.
Read the guide Updated 1 Nov 2026How to Sign for an Exam Form Signature (and Upload It)
Sign in black ink on plain white paper, larger than you need, photograph it flat in daylight, then crop, clean and resize it to the exam's pixels and KB range.
Read the guide Updated 1 Nov 2026Photo Size in KB vs Pixels: What Forms Actually Ask For
Pixels are the photo's width and height; KB is how much space the file takes. Changing one does not set the other. Resize to the pixels first, then compress to the KB range.
Read the guide Updated 1 Nov 2026